Customer Service

Ordering Online

It's easy! When you've chosen your selections just add the quantity you'd like to purchase and click Add To Cart. We will walk you through the ordering process. You may shop as a registered customer or as a guest, it's your choice. If you register with us your information is always confidential and never sold or traded. We'd like you to become a registered customer so we can send you information on our new products and inform you of any sales and promotions we have!

Ordering By Phone

Call us during business hours Sun & Mon – 12:00pm - 5:00pm , Tues - Sat 10:00am – 7:00pm EDT to place your order over the phone. (734-761-3047 or 866-663-1970 Toll Free)

Orders are processed within 24 – 48 hours. If an item happens to be out of stock you will be contacted with an available ship date.

Shipping

We ship UPS Ground, FedEx and USPS .Shipping prices are calculated at the time of checkout. At this time we are only shipping to addresses in the United States.

Tax

All orders shipped to Michigan addresses will be subject to 6% sales tax in accordance with state law. Orders shipped elsewhere will not be charged sales tax. Please note that your state and/or municipal government may require you to declare mail order purchases and pay sales tax on them directly.

Payment Methods

We accept Visa, MasterCard, Discover and American Express.

Return Policy

Exchange or store credit will be given within 15 days with receipt. Credit can not be given for skincare, hair care, aromatherapy or body care products.

Online purchases: You will be responsible for the shipping costs of returned items unless they were shipped to you in error or are damaged or defective. For your protection it is recommended that you ship your return package insured.

Please send any returns to:
Organic Bliss
117 E Liberty St.
Ann Arbor, MI 48104

Security

We are committed to making your online shopping experience secure. In order to ensure the privacy and security of your credit card and other personal data, we use (SSL) Secure Socket Layer technology. SSL is used when processing transactions so your credit card information is encrypted; therefore preventing unauthorized access to it.

Privacy

We will never sell, rent, or give away your personal information to any third party. We will only send our e-mail newsletter if you subscribe to it. The only other emails you will receive from us will be concerning your order.

For more information regarding security and privacy visit TERMS & CONDITIONS

Packaging

All orders are shipped in eco friendly packaging. If we do need to use packaging peanuts to protect your order they are biodegradable.